• Use the tabs up top to narrow your search to better assist you in finding your perfect match.
• Once you have found an item(s), select the quantity and click the "Add to Cart" button underneath.
• Review the item(s) in your bag by selecting “Shopping Cart” at the top right of the page. Then select "View Cart."
• Click on 'Proceed to Checkout' to complete your order.
• See order status, track your orders and review past purchases.
• Be one of the first to be notified when for new arrivals, sales and promotions.
• Save your address and card details for faster shopping.
• Manage your account details, order history and email preferences
For security reasons we are unable to send your password via email.
Preorder items are not in stock and will ship on the estimated posted shipping date.
Apple Pay and Shop Pay are also available payment forms.
Payment is only debited from your card when your order is fulfulled.
PayPal is not accepted.
We use a secure online payment gateway that encrypts your card details. This stores and safely transmits your personal
and credit card information through our system. All orders are processed through our secure checkout system.
Additionally, we will confirm that the billing address you provide matches the address on file with your credit card company.
You may also choose to securely store your credit card details with us. This means you will save time and have peace of
mind by not having to enter them again during future purchases.
We are unable to ship to PO boxes outside of the United States, in the following countries:
Bahrain, Jordan, Kuwait, Lebanon, Qatar, Saudi Arabia and the United Arab Emirates.
We do not deliver to forwarding addresses, which includes Aramex addresses.
Orders to all destinations will be charged in US dollars.
No sales tax is charged when purchasing e-gift cards; however, purchases paid for with e-gift card credits may be subject to tax.
• Domestic orders will be shipped via USPS.
• International orders will ship either USPS or DHL.
Once your items have been delivered to the specified delivery address and confirmed
by tracking, they are no longer covered by insurance.
If your box is damaged upon arrival, we recommend that you either refuse the delivery,
or make a note when signing for it that you are accepting a damaged box.
Therefore, please ensure you provide a suitable shipping address for the specified delivery times.
you will need to cancel your order(s) and place a new order that contains all additional items.
Your order is being processed as quickly as possible in order to insure customer satisfaction;
therefore, there is a limited period of time that you are able to cancel your order.
All items are charged immediately including preorder sales.
In the rare instance that any of the items you have ordered are not available, you will receive an email
from our customer service team and will be refunded for the items unavailable.
If you are a KRMA member, you will be able to view and track the status of your shipment by signing in
and selecting 'My Account' followed by 'Order Status'.
You can also refer back to the email containing your tracking link.
and commence on actual shipping date.
KRMA is not responsible for any delays caused by destination customs clearance processes.
Preorder items will ship according to estimated dates. In the event of a delay customer will be contacted via e-mail.
Once your order has been shipped, you will receive email confirmation of your shipping details along with a tracking
number. Registered KRMA members will be able to view and track the status of your shipment online.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused,
with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
To start a return or exchange please click here.
To register at KRMA, we will need to know your name, mailing address and email address. When processing your order
online we require the billing address, shipping address, telephone number, credit card number and expiration date.
If necessary, these details may be shared with a credit reference agency to verify your order.
Please note that KRMA may use your contact details to inform you of the latest arrivals as well as style and lifestyle
inspiration. If you would prefer not to receive these updates, you can unsubscribe in your email preferences.